Frequently Asked Questions
When can I expect to receive my order?
Most orders are processed within 1 - 2 business days (Monday - Friday, excluding holidays).
Shipments are mailed from Long Island, NY so your delivery time will vary depending on where you are located.
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Can I track my order?
As soon as your order has been processed you will receive an email with a USPS tracking number so you can keep an eye on your order's location.
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Do you ship internationally?
At this time, we only ship within the United States of America.
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How is natural soap made?
Naturally made soap is created by a traditional method of saponifying vegetable-based oils and butters with an alkali called Sodium Hydroxide. This is call cold-process soap making. After curing for several weeks, this transformed mixture is ready for use as a rich cleansing agent without harsh chemicals like those that are found in commercially made body washes and bars.
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Do you use any synthetic ingredients?
We do use some synthetic ingredients. Some of the added fragrances we use are skin-safe fragrances and are considered synthetic. If you prefer products without synthetic ingredients, please see our offerings scented using pure essential oils.
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Do you sell wholesale?
Yes, we do! Interested in purchasing in larger quantities or becoming a stockist? Send us an e-mail for a line sheet.
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Can I order for special events?
Coastline Soap Co. can customize any of its products for your special occasion or event. E-mail us for pricing, quantity requirements and turn-around times.
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